Shipping & Returns

SHIPPING INFORMATION

It is always our aim to dispatch orders as quickly and efficiently as possible.  Most of the prints we have are available to be dispatched on the next working day of an order being placed but, some have to printed to order.  We will always let you know both when we will dispatch and when your order has been dispatched.

UK Shipping

Our shipping charges are £5.00 per order within the United Kingdom.  We will always try to make sure multiple items are packaged together however sometimes this isn’t possible.  If we have to dispatch your order in multiple parcels, you will only pay the rate for one item.  If you have any questions about ordering multiple prints, just email info@dahuntartist.com or call 07931 370405.

We usually use either ParcelForce or Royal Mail for shipping to a UK address and, wherever possible, we use a “next day” service with tracking.  

Once you place your order, we will email you to confirm the dispatch date, which service used and the tracking details.

International Shipping

We are happy to ship anywhere in the world.  Please get in touch with your requirements and we will be happy to arrange a quote for shipping. Either email info@dahuntartist.com or call +44 7931 370405.

Note, All import duties, taxes and/or fees due at the time of delivery are the responsibility of the receiving customer.

Packaging

Where we can, we will always try to make sure orders for multiple prints are in one package and a single shipment.  On the odd occasion this is not possible we sometimes have to ship in multiple shipments.  You will not be charged for multiple packages unless special requests are made such as shipping to multiple locations.

Returns

It is of the utmost importance to us that we provide our collectors with the best possible standard of service and quality of print.  If there should happen to be a problem, our returns policy is designed to make the process of returning a print as efficient as possible.

Procedure

If you are not happy with your print for whatever reason withing 28 days from the date of purchase, please follow the below:

 1, Inform us via email (info@dahuntartist.com) or call 07931 370405 that you wish to return your order.

2, We will send you an email with our return address etc.

3, Make sure the print is repackaged in good condition in its original packaging. Make sure your details are included so that we know who’s sent it.

4, Once we receive it back safe and sound we will send a refund for the full amount less the original postage (for example if the original print was £250.00 plus £10.00 p&p – total £260, you will receive a £250.00 refund).